Frequently Asked Questions
Everything you need to know about your Little Lug experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3 to 7 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or store credit.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are your materials sustainably sourced?
At Little Lug, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.